You work with an ERPEén systeem dat je kernprocessen zoals voorraad, boekhouding en orders samenbrengt. supplier, a development house, a hosting partner and maybe an integration specialist too, and someone has to make sure they deliver one project together. That's our job. We only step in when it gets complex.
We're not the supplier, we're the orchestrator. We don't do ERP implementations ourselves, don't build software and don't host anything. What we do is take charge when several partners have to deliver one result together and you don't have the time or expertise to steer it yourself.
The ERP partner, custom developer and systems administrator have to deliver one integration together. Nobody feels they own the whole. We become your central point of contact and push the project through to delivery.
LegacyOudere software die nog draait maar je vooruitgang in de weg begint te staan. systems over 10 years old that have to talk to new cloudSoftware en opslag die je via internet afneemt in plaats van op eigen servers. services. No single partner sees the whole. We create the overview and direct which supplier does what, in which order.
Three proposals from three kinds of partners (package, custom, hybrid). Each speaks a different language. We put them side by side, weigh risk against cost, and advise. With no commission from anyone.
The biggest digitalisation project your company has ever undertaken. Several partners, several internal teams, no internal PM with the time or experience. We play that role, through to delivery and until you can do it yourselves.
No need to worry that we'll replace your team or push your suppliers aside. We fill exactly that one role that's usually missing: someone who makes sure it works.
The things you don't have the time or appetite for, and shouldn't have to.
The work only you can do. Except you no longer have to squeeze it in between other things.
You don't get a standard 15-page proposal, but this route: start small, then go further. You can decide at any point to carry on or stop, without losing face.
30 minutes on the phone. You tell us where it pinches. We tell you honestly whether we're the right fit and what we think the next step is.
Two weeks. We talk to the team and the suppliers, and read the documentation. No advice yet, but a thorough understanding of where the problem lies.
We agree scope, pace and price together. We steer, you decide. You get a report every Friday and we do a check every month.
We only leave once your people run it themselves. Including documentation that is correct and an honest evaluation.
Not everyone needs a programme straight away. Sometimes a short verdict is enough. Sometimes you first need to set the direction. And sometimes you just need someone to carry out the actions. You choose, or we choose together.
If you have a running project and want to know whether it's still on track.
If you want to move forward but don't want to be alone at the wheel.
If you want to keep steering yourself but have someone to fall back on.
A retailer with several hundred employees. Three suppliers pointing at each other, a migration that just wasn't making progress. We took over the coordination so the managing director could stay in charge of the business.
“They spoke our language and the suppliers' too. For the first time the migration felt like something we were simply going to finish, instead of dragging it out endlessly.”
Is your question not listed? Email us or call directly. You'll get an answer from a human within the day.
Another question? Call us for half an hour
We work with a fixed day rate, not a fixed monthly price. Based on our experience, we estimate up front how many days the work will take, so you know where you stand. A second opinion is always a fixed package. If you want to add something to the scope, we first discuss what it costs, so no change requests turn up on the invoice 'just like that' afterwards.
No. The workload varies with the project phase, the challenges that come up along the way and what happens at the suppliers' end or yours. During start-up and around go-live it's more intense; in quiet phases, less. We plan that in as well as we can up front, and the weekly report always shows where we stand against the estimate. No surprises at the end of the month.
Usually not. We actually prefer to work with the suppliers who are already there. They know your systems. What we do is take over the coordination and help them finish the work. If a supplier really no longer fits, we'll say so honestly. But that's the exception rather than the rule.
No, we're always independent. That's one of the things that makes us unique: we get no commissions, kickbacks or partner discounts from software vendors or integrators. We always work directly for the client and pursue only the client's objectives. If we recommend a supplier, it's because they're the best fit for your situation at that moment, not because there's something in it for us.
Then we simply stop. You've paid for the audit, you have the one-page report in hand, and you can carry on without us. No contract that rolls over automatically, no penalty. We'd rather work with clients who want to stay than with clients who have to.
Sector knowledge is rarely the stumbling block. We've worked in very different sectors, from industry, retail and construction to healthcare, telecoms, automotive, energy, insurance, HR, public services and finance. What makes a project succeed isn't whether we know your sector inside out, but whether we ask the right questions and get your people and suppliers aligned. We get up to speed in a new environment quickly, so if your sector isn't on the list, that's not a problem.
Usually, yes. We always schedule a first call within 2 working days. A short audit can start the week after. For a full programme we usually need 2 to 3 weeks of preparation: sharpening the scope, drawing up contracts, introducing the team.
The 2 partners (Jan Festjens and Walter Swaenepoel) are permanent members of Make IT So BV. Beyond that we have our growing permanent team, not anonymous LinkedIn profiles. You always know who's working on your project.
