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Make IT So
Make IT So · COACHING

You have the people. We help them grow.

Sometimes the time and capacity are there, but not yet the full experience with this kind of project. Then we don't take over. We sit alongside, share what we know, and let your people take the reins step by step. We don't replace your people, we strengthen them.

Jan FestjensWalter Swaenepoel
Jan or Walter sits beside you.
Not a course, but someone who has done it themselves.
Who it's for
IT managers, project leads, team leads
Rhythm
Weekly or fortnightly sparring
First conversation
30 min, no obligation
01 · Sound familiar?

The people are there, but not yet the full experience with this project.

At three moments, companies call us for coaching instead of a takeover. If one of them sounds familiar, you're in the right place.

A

Our project lead is strong, but has never run a project this size.

The motivation and the hours are there. What's missing is the routine of a big project: steering suppliers, guarding scope, making the calls in time. We walk alongside from the touchline and pass on that routine, so your project lead can do it alone next time.

B

Our IT lead knows what needs to happen, but can't get the suppliers on board.

Technically it's fine. The friction is in the meeting room: defending priorities, correcting a supplier, having a difficult conversation without breaking the relationship. We prepare those conversations together and look afterwards at what could go better next time.

C

We want to do it ourselves, but with someone looking over our shoulder now and then.

You don't want an outsider who takes over. You want someone who holds your decisions up to the light and steers you clear of the pitfalls we've already seen ten times. A sounding board at fixed moments, not a helmsman who grabs the wheel.

Take our quickscan first; it takes you a few minutes.

Not sure whether coaching or a takeover fits?
02 · How coaching runs

First we sit beside you, then behind you, and then we leave.

Coaching has succeeded when you no longer need us. That's why we build towards independence from day one, not towards dependence.

Weeks 1-2

Listening alongside the coachee

We sit in on the sessions, read the plans and watch how your people work today. We don't judge. We map where the knowledge is already strong and where the experience still needs to grow.

Months 1-3

Sparring at a fixed rhythm

Weekly or fortnightly, 60 to 90 minutes. We prepare the difficult moments, look back afterwards and give concrete tools. The coachee does the work, we stand alongside.

Months 3+

The coachee takes over

Step by step your people do more themselves and we do less. We stay available as a sounding board, but the decisions and the delivery sit where they belong: with your team.

Afterwards

Letting go, with the door open

We step back gradually, without the silent condition that you keep hiring us. If you need a sounding board again later, we're there. Not because you have to, but because you want to.

A coach who doesn't dare let go isn't coaching. I'm doing my job well if, after a while, you no longer need me.

WalterWalter
03 · During the coaching

What we do. What you keep doing.

Coaching only works if the coachee stays at the wheel. That's why the division of roles is deliberately sharp.

What we do

Sharing knowledge and perspective, without taking over.

  • Observing and reflectingWe hold your decisions up to the light and name what we see. Honestly, even when it's uncomfortable.
  • Preparing difficult conversationsCorrecting a supplier, defending a priority with management. We rehearse it beforehand and evaluate it afterwards.
  • Passing on experienceThe pitfalls we've already seen ten times are better not discovered by you for the first time. We pass on the patterns so you recognise them.

What you keep doing

Everything that belongs to you and your team stays with you and your team.

  • The deliveryWe don't do the work. The coachee delivers, picks up the phone, steers the supplier. We stand alongside.
  • All decisionsWe advise, you decide. Always in that order. Coaching makes you stronger, it doesn't make you dependent.
04 · Three ways to start

Coaching at the rhythm that suits you.

From a short boost to a regular sounding board alongside a whole project. We choose together what fits your question. Pricing is on request and tailored to your situation; we set out the exact proposal after the introduction.

Short boost
A few sessions

If you want to defuse a specific bottleneck: a difficult conversation, a choice, a stalled project.

  • 2 to 4 sessions of 60-90 minutes
  • Targeted preparation and feedback
  • No obligation to continue
Per session · ± half a day
On request
Alongside a project
Coaching + programme

If you want heavier support: we coach your people while partly sharing the wheel.

  • A combination of coaching and programme guidance
  • We take over specific parts where needed
  • Scaling back as soon as your team can carry it
Tailored
Tailored · on request
05 · What coaching delivers

A COO steering the teams herself after a few months.

At a fast-growing digital company we coached the COO and her project leads to structure several development teams. We sat beside them at the steering table, not in front of it. By the end, the teams shared a rhythm and the COO was steering them herself.

Scale-upCoaching COO + PMsMultiple teams
“We had the people and the motivation. What we needed was someone beside us until we had the pattern down ourselves. After that they could leave, and it kept running.”
Scale-up coaching programme
COO + project leads
06 · Frequently asked questions

What clients ask before they start.

Missing one? Call or email. We answer without a sales pitch.

Another question? Call us for half an hour

When do I choose coaching and when programme management?

Coaching when the time and the people are there, but the experience with this kind of project still needs to grow. Then we help your people step by step. If you don't have that capacity, or someone needs to take the wheel right away, programme management is the better fit. Not sure? We'll tell you honestly what will help most in your situation.

What if after a few sessions it turns out we need a takeover after all?

Then we adapt. Coaching and programme management aren't separate worlds; we can take over specific parts while continuing to coach your people. And as soon as your team can carry it again, we scale back.

How many hours a month does coaching cost me internally?

Count on the session time itself (60-90 minutes weekly or fortnightly) plus some preparation. Coaching mainly costs the coachee's time, because they keep doing the work themselves. That's the point: your people grow by doing it themselves, with us as a safety net.

How do we know whether the coaching is working?

At the start we agree what 'it works' means concretely: which conversations the coachee should be able to hold alone, which decisions they should dare to take. Every few weeks we check together whether we're on track. If it isn't working, we stop. We don't want to keep up a rhythm that makes no difference.

What if the chemistry with the coach isn't right?

Say so, and we'll sort it out. Coaching stands or falls with trust. If the chemistry isn't there, we see whether a different approach helps, or we stop without discussion. Better an honest ending than a programme that helps nobody.

What does coaching cost?

A fixed monthly price for an agreed rhythm, or a rate per session for a short boost. The exact indication depends on the rhythm and scope; we set it after a no-obligation introduction. We don't bill loose hours and there are no surprises afterwards. Want to know where you stand first? Start with a second opinion or the quickscan.

Start with coaching, or take a look at strategy and programme management.