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Make IT So
Case · Bebat

From fragmented systems to one integrated platform.

Bebat collects used batteries for the whole of Belgium. Their systems had grown organically and were fragmented; their growth plans were not. We brought structure to every phase, from the first plan to go-live and beyond, without day-to-day operations stopping even once.

Sector
Battery collection and recycling
Our role
Programme management, from strategy to further development
Core
One platform, with no interruption to operations
01 · The challenge

Systems that no longer grew along.

Bebat had an ambitious goal: to streamline all internal processes in one user-friendly platform. The starting point didn't make that a given.

A

Our systems have grown organically and don't talk to each other.

Different systems each managed part of the process. Nobody knew any more which system held the current truth.

B

We want to grow, but the current setup can't keep up.

The market and the regulations in the battery sector evolve quickly. The platform had to be flexible enough to absorb new developments.

C

We can't come to a standstill during the changeover.

Day-to-day collection keeps running. The transition could not put the continuity of existing activities at risk at any moment.

Fragmented systems that no longer keep pace with growth?

02 · The Make IT So approach

From strategy to execution, beside Bebat in every phase.

We were involved from the first plan to further development after go-live, each time as the link between the technology and the organisation.

Phase 1

Strategic analysis and roadmap

We translated Bebat's vision into a clear and realistic plan. We mapped and prioritised the core challenges, challenged existing plans and set up a structure that was both scalable and workable.

Phase 2

Development and implementation

We ensured alignment and coordination between all parties, and helped prioritise what was essential for the first go-live (the first working version) and what could come later. As the link between the technical teams and the organisation, we could respond quickly to unexpected challenges.

Phase 3

Testing and launch

We took a leading role in the intensive testing period and helped draw up a Disaster Recovery Plan. During testing, Bebat continuously weighed priorities based on the results, with us as the connecting link.

Phase 4

Optimisation and further development

After launch we stayed involved to guide improvements. We analysed user feedback, prioritised based on data and made the platform more scalable.

03 · The roles

What we did. What Bebat did.

We brought structure and coordination. The substantive decisions and the operations stayed with Bebat.

What we did

The role that's often missing in a complex project.

  • Plan and prioritisationWe translated the vision into a workable route and decided together what had to come first and what could come later.
  • Alignment and coordinationWe brought all the parties involved into line, so that every system and process was effectively integrated.
  • Link between technology and organisationWe translated between the technical teams and operations, and switched quickly when unexpected challenges arose.

What Bebat did

Ownership stayed where it belongs.

  • The substantive decisionsBebat kept control over what the platform had to do and which priorities counted.
  • Day-to-day operationsCollection kept running throughout the whole project. That remained Bebat's territory.

Continuity as the hardest requirement.

Replacing a platform while operations run every day calls for a safety net. That's why we helped Bebat draw up a Disaster RecoveryHet plan om na een grote storing snel weer draaiende te zijn. Plan before the switch. That plan didn't just offer peace of mind; it also made the transition from the old to the new systems run smoothly.

The result: a go-live that delivered value from day one, without day-to-day collection stopping even once. A powerful and scalable platform, delivered within the agreements, with a strong basis for further growth.

04 · The result

What was scattered got one place.

The integrated platform enables Bebat to work more efficiently and be better prepared for what's coming in the battery sector.

CollectionPlatform integrationOperational continuity
“What was scattered got one place. What was implicit became explicit. From that moment the team could move forward again without having to guess which system was right.”
Bebat
Operations management
The Bebat online customer portal

Call us for half an hour. We'll tell you honestly whether we're the right fit.

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